![]() Upon arrival at our property, you re-stated that you are a travel blogger and requested to change rooms because the balcony did not meet your expectations. You then informed us that you are a travel writer and asked for media rates or a room upgrade in order to a write a review for that, which we offered to you. You emailed us inquiring about our Budget Twin/Double room which was available at the requested period. We very much take pride in our hospitality principles and we were undoubtedly disappointed after learning about your experience however please allow us to express our point of view on this unpleasant situation, since we believe that this would help to shed light on the facts and hopefully clear up any misinterpretations. Guest feedback is always welcomed and appreciated.
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